Wherever possible, all prospective buyers who register with us are asked to provide email addresses in order to ensure that they are notified of any new properties as soon as possible within 24 hours of receiving your instruction.

Any offers we receive are promptly verbally notified to you and are then followed up in writing. Our competent sales team will negotiate between you and your prospective applicant in order to achieve the strongest buyer with the best possible price.

We will inform you of the position of the buyers and liaise with you until an accepted offer has been agreed.

At Outlook, we pride ourselves on our conscientious sales management. We aim to keep you regularly appraised of your sales process right through to completion and liaise with your purchaser, the legal representatives, surveyors and mortgage lenders in order to ensure that your sale is progressed as smoothly and as stress-free as possible.

Should you require your sale to be completed by a certain date, this is when you should notify us and we will endeavour to satisfy your request wherever possible.

At this point (if you have not already done so), you will need to instruct a solicitor and, should you require assistance, we will only be too pleased to recommend local firms from our network of efficient solicitors.

The solicitor will then write to all parties and the buyer will instruct a surveyor to conduct a survey of your property (the “agreed sale” is subject to the contract and any survey) and the buyers’ mortgage offer (if required) will also be subject to the results of the survey.

The seller's solicitors will request the title deeds from the lender (if appropriate) or yourselves as the seller and the fixtures and fittings form must be completed at this stage.

The solicitors draw up the draft contract which sets of the Terms of the Sale and sends it to the buyer's solicitor together with all relevant documents. Any enquiries will then be raised, the Title Deeds and Lease (if applicable) will be checked and local searches carried out.

Once the draft contracts have been approved, it can be signed by both parties.

As long as the mortgage offer has been received and cleared funds placed with your buyer’s solicitor, a mutually convenient date can be agreed upon for the exchange of contracts.

Completion can take between 7 to 28 days, depending on the requirements of the buyer, you and your respective solicitors. Once completion has been achieved, you can move into your new home.